At IU, what is Umail?

Indiana University has partnered with Google to launch Umail to provide email and other online communications services for IU students.

On this page:

• Eligibility and creating an account
• Available apps
• Accessing your mail
• Things to consider

Eligibility and creating an account

All students are eligible to create Umail accounts by following the appropriate instructions below:

• If you're a newly admitted student, create a Umail account using the Starter Kit; see How do I get my first computing accounts at IU?
  
  
• If you're currently a student, use the Account Management Service (AMS) to create a Umail account; see At IU, if I already have some computing accounts, how do I get others?

IU faculty and staff are not eligible for Umail accounts, and should continue to use existing mail services (e.g., IU Webmail or IU Exchange).

Available apps

With a Umail account, you can access some Google Apps, such as Alerts, Calendar, Drive, Scholar, Sites, and Talk. Others, including Blogger, Books, Chrome Integration, Maps, Wallet, and YouTube, are unavailable for various reasons, including contractual limitations between IU and Google. To request that a specific Google App be enabled, contact your campus Support Center. You can also access Google services not included in Umail by creating a Gmail account.

To use a Umail account with available Google Apps, enter username@umail.iu.edu as your username and your Umail vendor password; see At IU, how do I set or reset my vendor password for Umail?

Accessing your mail

Access your Umail account from OneStart. On the Services tab, select Email on the left, and then click Umail. For browser requirements, see About OneStart and web browsers.

You can also access your account directly via the web:

Additionally, you can access your email (and additional, advanced features) via Google Apps for Indiana University using your vendor password. If you don't know your vendor (i.e., Google) password, see At IU, how do I set or reset my vendor password for Umail?

For information about supported operating systems and browsers, see Supported browsers.

As another option, you can use an email client to read your Umail; see Configuring an email client for Imail or Umail.

Learn how to use Imail and Umail with free self-study tutorials and demonstrations from IT Training.

Things to consider

If you create an Imail or Umail account:

• Your full IU email address will contain your Network ID username and your campus domain regardless of the system you choose, because your preferred email address determines where you receive IU mail. Your reply-to address, however, will reflect the mail service you have chosen (e.g.,  username@imail.iu.edu  or  username@umail.iu.edu ).
  
  
• You are required to establish an IU email account and read email sent from IU faculty and administration; see official communications information.
  
  
• You will manage your mail account settings, such as your preferred email address, through the Account Management Service (AMS).
  
  
• While you are an enrolled student, advertisements will not appear in the IU-customized systems. After you graduate, you will have the option of keeping your account, at which time ads will appear.
  
  
• Any accounts with Google Gmail or Microsoft email (e.g., Hotmail, Windows Live Mail, or Outlook Live) that you already have or create in the future will remain separate from your Umail or Imail account.

Important: Many students are employed in some capacity by Indiana University and use email in their employment, either to communicate with their co-workers and supervisors or to carry out their job responsibilities. Because Imail and Umail accounts are hosted by vendors external to IU, student employees may use these accounts to conduct university business only if they do not receive or transmit any sensitive data via these accounts. See Student use of email for work-related purposes.